Author: Mary Henderson

Australian retailers need help

Recently, we (geekIt Digital) exhibited at the Online Retailer Expo in Sydney. I found it most interesting to observe the audience. There were the start up ‘one man bands’ as well as the large retailers looking for inspiration and innovation. Every vendor trying to profit from this sector was exhibiting and vendors ...

Rules of engagement

Engaging your customers usually requires many touch points. To do this a multiple channel approach is required to give them every opportunity to buy from you. In traditional marketing usually a concept is formed into a tangible product followed by a marketing strategy, channel strategy, logistics strategy and eventually ...

What are you doing about ecommerce?

For Australian retailers now is the time to think about investment in an online store and an invigorated channel strategy. 2007 research predicts that in Australia, online sales will increase from 4.9% to 8.2% of total retail sales by 2010. A recent Nielsen Online survey indicated that 43% of Australia's online ...

Return on effort with social media

We all know social network marketing is the buzz right now. What do I do? How do I do it? I need help? Bla, bla, bla. If you are a marketer then social media marketing is no doubt a part of your total communications strategy and within that strategy there is a heading titled ‘Social Media’ – but the voice in your ...

Take social media 101 seriously!

Almost every marketer I meet asks me how does social media marketing work? So I am dedicating this blog to try and explain social networking from a marketers standpoint. When a user of a social media website (e.g. Facebook, Twitter) discovers your story/content and likes it, they have the option to share it with ...

Trends in 2010: specialists

2009 was a year of shifting paradigms. I think the GFC forced us to change in some capacity. This year, instead of dwelling on revenue losses and budget freezes, I think it is wise to focus on what we learned, how we can apply these learning’s in 2010 and best of all convert them into tangible revenue? Observing ...

The truth about tenders

How many of you have received an invitation for a ‘Request for Tender’, got excited and spent months, weeks and endless days working on a tender submission? ...

There are consultants & there are consultants

Being in the IT/digital space, I am often asked a myriad of questions about new technologies, existing technologies, trends, critiquing websites and the list goes on and on. The problem is everyone wants a solution and a full detailed strategy (for free) without realising that it is defrauding someone else’s IP. ...

Partners are paramount, but customers first

Website development has come a long way since the early 2000s. In the early 2000s it was all about get rich quick, in the mid 2000s the web was accepted by large corporates as a way to better touch consumers and now its all about Web 2.0 – integration and collaboration. So what am I getting at here? Your customer ...

Crowdsourcing: agency's death knell?

Crowdsourcing is starting to get agencies a little hot under the collar. Once considered a cultish Web 2.0 concept for niche design, it has entered the mainstream zeitgeist big time. Why now? ...

Outing the crowdsourcing demon

Here’s where I get my back up! Designing and developing online and software projects is never a cheap enterprise. We all know this – they take specialists, their expertise and time, right? Well, maybe not so much anymore. ...

The UX factor

“OMG that font is just ugly and that is not our corporate-branded blue!” This is the response you get from your client after the creative agency has just delivered the final website reveal. Especially not after the web build came in at double the original estimate.  It’s OK – this isn’t just happening ...

How to brief your web developer

My gaggle of creative web weavers have had the pleasure of working on hundreds of online projects but it never ceases to bemuse me as to how far the client brief often is from commercial, technical and sometimes aesthetic realities. Websites are hardly nouveau... it's 2009 people and so much HTML under the bridge ...

Geek vs. aesthete? It's all in the strategy...

Nothing warms the veins of my secret technologist heart more than the sound of marketers buzzing madly about how to get the hottest social app or technology entwined into their latest campaign. Yet all it takes for my blood to run cold is to hear a creative strutting around a design agency claiming to know which ...

Custom apps: truth in data

 I’ve been blogging about online distribution channels and the reverse value chain, and how important they are as a marketing tool. Custom applications are just another extension of that idea of using custom-made tools to improve your marketing – online and off. But, I think they are a seriously underutilised ...

Channeling your virus to create internal and external ROI

As I blogged recently, the most important thing when people are thinking of doing an online campaign is to understand the distribution model. What is it that the target audience does offline? Where do they go offline, but also where do they go and what do they do online? For example, having a Facebook account is ...

Marketers who don't understand online distribution can give up on viral success

Marketingmag.com.au welcomes Mary Henderson the CEO of GeekIT Group. Before founding GeekIT, Mary worked in senior business development, marketing and sales roles at companies including Tech Pacific and Belkin. You can follow her on Twitter here. Mary will be blogging fortnightly.  I have a bit of a problem ...

more about our blogger

Mary Henderson

Mary Henderson is GeekIT Group’s CEO. Before founding GeekIT, Mary worked in senior business development, marketing and sales roles at companies including Tech Pacific and Belkin. Mary is an active participant in industry associations. In 2006, she became the Victorian President of the Australian Multimedia Industry Association (AMIA), Australia’s most prestigious digital media representative body. In 2007, Mary was also invited to join the board of the Victorian Australian Information Industry Association (AIIA). You can follow her on Twitter here

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